Device Compatibility 

Apple iOS devices (requires iOS version 5.0 or higher)

iPhone 6/6 Plus*
iPhone 5S/5C*
iPhone 5*
iPhone 4S
iPhone 4
iPhone 3GS
iPad Air*
iPad Mini*
iPad 4th Gen*
iPad  3rd Gen
iPad 2
IPod Touch 5th Gen*
iPod Touch 4th Gen

 

Android devices

Samsung Mega 6.3 4.2.2 or 4.4 and above
Samsung Galaxy S5 SM-G9008V 4.4 and above
Samsung Galaxy S4 GT-I9500 4.2.2 or 4.4 and above
Samsung Galaxy S4 GT-I9505 4.2.2 or 4.4 and above
Samsung Galaxy Note3 SM-N9006 4.4 and above
HTC One M7 4.3 and above
LG Nexus 4 4.3 and above
LG Nexus 5 4.3 and above

 

 
 

 

User Manuals

Quick Start Guide

User Manual

 

Frequently Asked Questions

Troubleshooting

My blood pressure measurement reading does not seem to be accurate.

This may happen because you are not using the appropriate cuff size. Make sure you are using the right size for your cuff. The cuff circumference is 8-21/32” to 14-3/16” (22cm-36cm). 

 

 

 

Bluetooth connection fails

Restart your iOS/Android device. Reset monitor by pressing the button. Make sure the monitor and iOS/Android device are away from other electrical equipment.

Setup and Usage

Can I use iHealth Blood Pressure Dock with more than one mobile device?

 

Yes, you can use iHealth Blood Pressure Dock with as many different smartphones, or Pads as you wish. Just install the iHealth MyVitals on each device you intend to use and log in with your account to use with the Ease Blood Pressure Monitor.

How is the cuff cleaned?

 

The cuff can be cleaned with a soft cloth lightly moistened with Ethyl alcohol (75-90%) and air-dried.

Product Information

Are there any risks in taking a blood pressure measurement with this device at home?

There are no physical risks associated with using this device to take your blood pressure at home. If you find the measurement procedure uncomfortable, consult with your healthcare professional regarding proper cuff application and tightness

How accurate is the iHealth Blood Pressure Dock?

The iHealth Blood Pressure dock has obtained CE medical certification (Europe) as well as FDA approval (USA). The dock also has obtained ESH Certification (European Society of Hypertension). 

Who can use iHealth Blood Pressure Dock?

iHealth Blood Pressure Dock is designed for adults. It should not be used on infants, young children, pregnant or pre-eclamptic patients.

Are there different sizes of cuffs?

The iHealth Blood Pressure Dock is available in three different cuff sizes, which fits arm circumferences from 8.6”to 18.9”(22 cm to 48 cm).

Are there any risks in taking a blood pressure measurement with this device at home?

There are no physical risks associated with using this device to take your blood pressure at home. If you find the measurement procedure uncomfortable, consult with your healthcare professional regarding proper cuff application and tightness.    

How accurate is the iHealth Blood Pressure Monitor?

The Ease Blood Pressure Monitor obtained CE medical certification (Europe) as well as FDA approval (USA).